#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : HTTP 503 Service Unavailable -- the application pool has stopped Fix : Stop the worker crashing and clear rapid-fail protection Source: https://jbtecwiz.com/support/srv-iis-503 Run as : Elevated PowerShell Expect : 45 minutes Risk : medium Reversible : yes WHEN THIS IS THE RIGHT FIX The pool starts then stops. Something is killing the worker process and IIS is refusing to keep restarting it. HOW TO UNDO IT Set rapidFailProtectionMaxCrashes back to 5. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 5" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' HTTP 503 Service Unavailable -- the application pool has stopped' -ForegroundColor White Write-Host ' Stop the worker crashing and clear rapid-fail protection' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: medium Reversible 45 minutes' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Find the crash. Event 5002 is rapid-fail protection tripping; the Application log has the actual exception.' -Command { Get-WinEvent -LogName Application -MaxEvents 30 | Where-Object { $_.Id -in 1000,1026 } | Format-List TimeCreated, Id, Message } Invoke-Step -Number 2 -Do 'Read the rapid-fail settings -- five failures in five minutes is the default and is easily hit.' -Command { Get-ItemProperty 'IIS:\AppPools\MyPool' -Name failure | Format-List rapidFailProtection, rapidFailProtectionInterval, rapidFailProtectionMaxCrashes } Invoke-Step -Number 3 -Do 'Start the pool and watch whether it survives.' -Command { Start-WebAppPool -Name MyPool Start-Sleep 20 Get-ChildItem IIS:\AppPools | Where-Object Name -eq MyPool | Format-Table Name, State } Invoke-Step -Number 4 -Do 'Fix the underlying crash. If it is a .NET version mismatch, confirm the runtime the pool is set to matches the application.' -Command { Get-ItemProperty 'IIS:\AppPools\MyPool' -Name managedRuntimeVersion, enable32BitAppOnWin64 | Format-List } Invoke-Step -Number 5 -Do 'Only widen rapid-fail protection once the crash is understood -- never as the fix itself.' -Why 'Rapid-fail protection exists to stop a broken application consuming the server. Raising the limit hides the crash and leaves the server restarting a failing worker twenty times instead of five.' -Command { Set-ItemProperty 'IIS:\AppPools\MyPool' -Name failure.rapidFailProtectionMaxCrashes -Value 20 } Write-Rule " Confirm it worked" Show-Prose 'The pool stays started under load and no 5002 events appear.' 'White' Write-Host '' if (-not $DryRun) { Get-WinEvent -LogName System -MaxEvents 20 | Where-Object Id -eq 5002 } Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/srv-iis-503' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Set rapidFailProtectionMaxCrashes back to 5.' 'DarkGray' Write-Rule