#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : Office says "Product Deactivated" or "Unlicensed Product" Fix : Open the path to the activation endpoints Source: https://jbtecwiz.com/support/win-app-office-activation Run as : Elevated PowerShell Expect : 30 minutes Risk : low Reversible : yes WHEN THIS IS THE RIGHT FIX Several machines on the same network are affected -- the fault is the network, not the machines. HOW TO UNDO IT Firewall changes should be recorded and are reversible in the firewall itself. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 4" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' Office says "Product Deactivated" or "Unlicensed Product"' -ForegroundColor White Write-Host ' Open the path to the activation endpoints' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: low Reversible 30 minutes' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Test the endpoints Office actually uses.' -Command { 'login.microsoftonline.com','activation.sls.microsoft.com','ols.officeapps.live.com' | ForEach-Object { Test-NetConnection $_ -Port 443 -InformationLevel Quiet | ForEach-Object -Begin {} -Process { "$_" } } } Invoke-Step -Number 2 -Do 'Check for TLS inspection on the firewall. A proxy that re-signs certificates breaks activation unless its root is trusted by the machine, and the error given is this one.' -Why 'The client is not told that a certificate was replaced -- it simply fails to establish trust and reports the licence as unavailable. This is why activation can be the only thing broken on an otherwise working network.' -Manual Invoke-Step -Number 3 -Do 'Check the machine-wide proxy, which services use even when the browser is fine.' -Command { cmd.exe /c 'netsh winhttp show proxy' } Invoke-Step -Number 4 -Do 'Exempt the Microsoft 365 endpoints from inspection rather than from the firewall entirely.' -Manual Write-Rule " Confirm it worked" Show-Prose 'Activation completes on a test machine on the same network segment.' 'White' Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-app-office-activation' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Firewall changes should be recorded and are reversible in the firewall itself.' 'DarkGray' Write-Rule