#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : 0x8004010F and damaged Outlook data files Fix : Discard and rebuild the OST Source: https://jbtecwiz.com/support/win-app-pst-corrupt Run as : PowerShell as the affected user, Outlook closed Expect : 30 minutes plus resync Risk : medium Reversible : yes WHEN THIS IS THE RIGHT FIX It is an OST. The mailbox is on the server, so the local copy can be thrown away. HOW TO UNDO IT Rename the .old file back if the rebuild does not complete. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 5" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' 0x8004010F and damaged Outlook data files' -ForegroundColor White Write-Host ' Discard and rebuild the OST' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: medium Reversible 30 minutes plus resync' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Confirm it is an OST and find it.' -Command { Get-ChildItem "$env:LOCALAPPDATA\Microsoft\Outlook" -Filter *.ost | Format-Table Name,Length,LastWriteTime } Invoke-Step -Number 2 -Do 'Check for anything stored only locally first -- items in a local folder outside the mailbox, and any PST attached to the same profile. Those are not on the server.' -Why 'The OST is safe to delete only for what is genuinely synchronised. A mailbox with local-only folders, or one that has been archiving to the OST, will lose that content -- check before, not after.' -Manual Invoke-Step -Number 3 -Do 'Close Outlook and rename rather than delete the file.' -Command { Get-Process OUTLOOK -ErrorAction SilentlyContinue | Stop-Process -Force Get-ChildItem "$env:LOCALAPPDATA\Microsoft\Outlook\*.ost" | Rename-Item -NewName { $_.Name + '.old' } } Invoke-Step -Number 4 -Do 'Start Outlook. It builds a new OST and downloads the mailbox. On a large mailbox this takes hours.' -Manual Invoke-Step -Number 5 -Do 'Once everything is present, delete the .old file to reclaim the space.' -Manual Write-Rule " Confirm it worked" Show-Prose 'The folder list is complete and Send/Receive completes without error. Compare the item count of a large folder against the web mailbox.' 'White' Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-app-pst-corrupt' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Rename the .old file back if the rebuild does not complete.' 'DarkGray' Write-Rule