#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : Device Manager Code 43 -- "Windows has stopped this device" Fix : Stop Windows suspending the USB port Source: https://jbtecwiz.com/support/win-hw-code43 Run as : Elevated PowerShell Expect : 15 minutes Risk : low Reversible : yes WHEN THIS IS THE RIGHT FIX A USB device, particularly one that fails after the machine has been idle or has slept. HOW TO UNDO IT powercfg with a value of 1 restores selective suspend; the checkboxes can be ticked back. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 4" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' Device Manager Code 43 -- "Windows has stopped this device"' -ForegroundColor White Write-Host ' Stop Windows suspending the USB port' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: low Reversible 15 minutes' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Turn off USB selective suspend in the active power plan.' -Command { cmd.exe /c 'powercfg /setacvalueindex SCHEME_CURRENT 2a737441-1930-4402-8d77-b2bebba308a3 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 0 & powercfg /setdcvalueindex SCHEME_CURRENT 2a737441-1930-4402-8d77-b2bebba308a3 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 0 & powercfg /setactive SCHEME_CURRENT' } Invoke-Step -Number 2 -Do 'Then clear the per-hub setting, which is separate and survives the power plan change.' -Why 'The power plan governs selective suspend; each USB Root Hub has its own "Allow the computer to turn off this device" checkbox in Device Manager. Both have to be clear or the port still powers down.' -Command { Get-CimInstance -Namespace root\wmi -ClassName MSPower_DeviceEnable | Measure-Object | Format-List Count } Invoke-Step -Number 3 -Do 'In Device Manager, expand Universal Serial Bus controllers, and clear that checkbox on every USB Root Hub and Generic USB Hub.' -Command { cmd.exe /c 'devmgmt.msc' } Invoke-Step -Number 4 -Do 'Try the device in a port on a different controller -- a rear port directly on the motherboard rather than a front panel or a hub.' -Manual Write-Rule " Confirm it worked" Show-Prose 'The device survives a sleep and resume cycle.' 'White' Write-Host '' if (-not $DryRun) { Get-PnpDevice -Class USB -Status Error | Format-Table FriendlyName,Problem } Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-hw-code43' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: powercfg with a value of 1 restores selective suspend; the checkboxes can be ticked back.' 'DarkGray' Write-Rule