#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : Network printer stops printing -- 0x0000011b, 0x00000709, 0x0000007c Fix : Rebuild the client's print configuration Source: https://jbtecwiz.com/support/win-net-printer-network Run as : Elevated PowerShell on the client Expect : 25 minutes Risk : medium Reversible : yes WHEN THIS IS THE RIGHT FIX 0x00000709, 0x00000040, or a spooler that crashes as soon as a queue is opened. HOW TO UNDO IT Export HKCU\Printers with reg export before clearing it; re-import to restore the previous connections. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 4" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' Network printer stops printing -- 0x0000011b, 0x00000709, 0x0000007c' -ForegroundColor White Write-Host ' Rebuild the client''s print configuration' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: medium Reversible 25 minutes' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Stop the spooler and clear stuck jobs.' -Command { Stop-Service Spooler -Force Remove-Item 'C:\Windows\System32\spool\PRINTERS\*' -Recurse -Force -ErrorAction SilentlyContinue } Invoke-Step -Number 2 -Do 'Remove the stale per-user connections that the default-printer error is really about.' -Why '0x00000709 is the shell failing to write the default printer, and it is nearly always a connection entry pointing at a server that has been renamed or retired.' -Command { Remove-Item 'HKCU:\Printers\Connections\*' -Recurse -Force -ErrorAction SilentlyContinue Remove-Item 'HKCU:\Software\Microsoft\Windows NT\CurrentVersion\Devices' -Force -ErrorAction SilentlyContinue } Invoke-Step -Number 3 -Do 'Start the spooler and re-add the printer.' -Command { Start-Service Spooler Add-Printer -ConnectionName '\\printserver\Office Laser' } Invoke-Step -Number 4 -Do 'If the spooler crashes on start, check for a third-party print monitor in the registry under Control\Print\Monitors and remove any belonging to software that has been uninstalled.' -Manual Write-Rule " Confirm it worked" Show-Prose 'The printer sets as default and holds after a restart.' 'White' Write-Host '' if (-not $DryRun) { Get-CimInstance Win32_Printer | Where-Object Default -eq $true | Format-List Name,Default } Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-net-printer-network' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Export HKCU\Printers with reg export before clearing it; re-import to restore the previous connections.' 'DarkGray' Write-Rule