#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : AutoSave is greyed out, or saving fails with "Upload Failed" Fix : Open the file from a location that can co-author Source: https://jbtecwiz.com/support/win-office-autosave-upload Run as : Explorer and the OneDrive client Expect : 30 minutes Risk : low Reversible : yes WHEN THIS IS THE RIGHT FIX The file was opened through a mapped drive, a UNC path, or a copy of the folder outside the sync root. HOW TO UNDO IT Nothing changed on disk -- the file is simply being opened by a different route. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 4" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' AutoSave is greyed out, or saving fails with "Upload Failed"' -ForegroundColor White Write-Host ' Open the file from a location that can co-author' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: low Reversible 30 minutes' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'Find out what path the document is actually open from -- File -> Info shows it under the file name.' -Manual Invoke-Step -Number 2 -Do 'Check whether that path is inside the sync root.' -Why 'A mapped drive letter pointing at a SharePoint URL, or a second synced copy under a different profile, gives Office a path it will not co-author from. The file saves locally and the sync client uploads it afterwards, which is where the conflicts come from.' -Command { Get-ItemProperty 'HKCU:\Software\Microsoft\OneDrive\Accounts\Business1' -ErrorAction SilentlyContinue | Select-Object UserFolder, DisplayName } Invoke-Step -Number 3 -Do 'Close the document and reopen it from the OneDrive or SharePoint folder in Explorer -- the one with the cloud status icons -- or from the browser via Open in Desktop App.' -Manual Invoke-Step -Number 4 -Do 'Where a mapped drive to SharePoint is in use across a team, replace it with a synced library or a shortcut added to OneDrive. Mapped drives to SharePoint are not supported for this and break in exactly this way.' -Manual Write-Rule " Confirm it worked" Show-Prose 'AutoSave can be switched on for the document, and saving completes with no Upload Failed message.' 'White' Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-office-autosave-upload' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Nothing changed on disk -- the file is simply being opened by a different route.' 'DarkGray' Write-Rule