#Requires -Version 5.1 <# JbTecWiz Support Centre -- generated fix script Fault : A network resource keeps refusing credentials that are correct Fix : Clear the stored credential that is winning Source: https://jbtecwiz.com/support/win-sec-credential-stale Run as : PowerShell as the affected user Expect : 10 minutes Risk : low Reversible : yes WHEN THIS IS THE RIGHT FIX A password is refused that is known to be right. HOW TO UNDO IT Credentials are re-created by the next successful connection. This script walks the fix one step at a time and asks before each one. Steps with no command are things you do yourself -- it prints those and waits. Run with -DryRun to print without executing. -------------------------------------------------------------------- NO WARRANTY - USE AT YOUR OWN RISK This script is provided by JbTecWiz as-is and with no warranty of any kind, express or implied. You run it entirely at your own risk. JbTecWiz accepts no liability for any loss or damage arising from its use, including but not limited to data loss, downtime, or configuration changes that turn out to be wrong for your system. You are responsible for reading this script before running it, for satisfying yourself that it suits the machine in front of you, and for having a working backup first. Some steps cannot be undone. -------------------------------------------------------------------- #> [CmdletBinding()] param( # Print every step and command without running anything. [switch]$DryRun, # Do not ask before each step. Read the script first if you use this. [switch]$Unattended ) $ErrorActionPreference = 'Stop' $script:Failed = 0 function Write-Rule { param([string]$Text) Write-Host '' Write-Host ('-' * 70) -ForegroundColor DarkGray if ($Text) { Write-Host $Text -ForegroundColor Cyan } } function Show-Prose { param([string]$Text, [string]$Colour = "Gray") if (-not $Text) { return } $words = $Text -split "\s+"; $line = " " foreach ($w in $words) { if (($line.Length + $w.Length) -gt 74) { Write-Host $line -ForegroundColor $Colour; $line = " " } $line += "$w " } if ($line.Trim()) { Write-Host $line -ForegroundColor $Colour } } function Invoke-Step { param( [int]$Number, [string]$Do, [string]$Why, [scriptblock]$Command, [switch]$Manual, [string]$Shell = "powershell" ) Write-Rule " Step $Number of 4" Show-Prose $Do "White" if ($Why) { Write-Host ""; Show-Prose $Why "DarkGray" } if ($Manual) { Write-Host '' Write-Host ' -> Do this yourself, then press Enter to carry on.' -ForegroundColor Yellow if (-not $Unattended -and -not $DryRun) { [void](Read-Host) } return } Write-Host '' foreach ($l in ($Command.ToString().Trim() -split "`n")) { Write-Host (" " + $l.Trim()) -ForegroundColor Green } Write-Host '' if ($DryRun) { Write-Host " (dry run -- not executed)" -ForegroundColor DarkGray; return } if (-not $Unattended) { $a = Read-Host " Run this step? [Y]es / [S]kip / [Q]uit" if ($a -match "^[Qq]") { Write-Host " Stopped at your request."; exit 0 } if ($a -match "^[Ss]") { Write-Host " Skipped." -ForegroundColor DarkGray; return } } try { & $Command } catch { $script:Failed++ Write-Host (" Step $Number failed: " + $_.Exception.Message) -ForegroundColor Red Show-Prose "The rest of the fix may depend on this. Read the write-up before carrying on." "Red" if (-not $Unattended) { $c = Read-Host " Carry on anyway? [y/N]" if ($c -notmatch "^[Yy]") { exit 1 } } } } Write-Rule Write-Host ' A network resource keeps refusing credentials that are correct' -ForegroundColor White Write-Host ' Clear the stored credential that is winning' -ForegroundColor Cyan Write-Host '' Write-Host ' Risk: low Reversible 10 minutes' Write-Host '' Show-Prose 'No warranty. Use at your own risk - JbTecWiz accepts no liability. Read it before you run it, and have a backup.' 'DarkYellow' Write-Rule if (-not $Unattended -and -not $DryRun) { $go = Read-Host ' Ready? [y/N]' if ($go -notmatch "^[Yy]") { Write-Host " Nothing was changed."; exit 0 } } Invoke-Step -Number 1 -Do 'List what is stored. The entry for that server is almost always here.' -Command { cmd.exe /c 'cmdkey /list' } Invoke-Step -Number 2 -Do 'Delete the specific entry.' -Why 'Windows offers a stored credential before it prompts. When the stored one is stale, the prompt never appears and the failure looks like the password itself is wrong.' -Command { cmd.exe /c 'cmdkey /delete:fileserver01' } Invoke-Step -Number 3 -Do 'Check the Web Credentials tab in Credential Manager as well -- browsers and Office store there and it is a separate list.' -Command { cmd.exe /c 'control /name Microsoft.CredentialManager' } Invoke-Step -Number 4 -Do 'Reconnect and let it prompt. Tick remember only once it is proven to work.' -Manual Write-Rule " Confirm it worked" Show-Prose 'The resource opens with the correct credentials and reconnects after a restart.' 'White' Write-Host '' if (-not $DryRun) { cmdkey /list | Select-String fileserver01 } Write-Rule if ($script:Failed -gt 0) { Write-Host (" Finished with " + $script:Failed + " failed step(s).") -ForegroundColor Yellow Show-Prose 'Read the full write-up at https://jbtecwiz.com/support/win-sec-credential-stale' 'Yellow' } else { Write-Host ' Finished.' -ForegroundColor Green } Write-Host '' Show-Prose 'To undo: Credentials are re-created by the next successful connection.' 'DarkGray' Write-Rule