SUPPORT CENTRE

Describe the fault in your own words, or paste the whole log. The console pulls out every KB number, stop code, hex status, event ID, errno and bugcheck name it can find, says which of them the knowledge base knows, and reports what correlates across them. Then it narrows the cause with the write-up's own questions and lands on the fix your answers point at. It never invents a fix — if nothing matches, it says so and stops.

1–9 answer a question ↑ recall what you typed /help command list /why show the full ranking /export save the session

The whole knowledge base, grouped by subject. The platform filter above applies here too, so narrowing to Linux narrows this list with it. Open a topic to see every fault in it.

Where this stops. Everything in the knowledge base was written and checked by hand, and every fix says what it changes, how to confirm it worked and how to reverse it. Anything destructive is flagged before you reach it. A KB number that is not in it gets a live lookup against Microsoft's own site — but that returns references, not a fix. Microsoft retired the numeric KB URL, so an article can no longer be retrieved from its number alone; what comes back is the documentation and the Q&A threads that mention it, labelled as such and never dressed up as a procedure. When something needs a human, get in touch.