Tech Services in Taunton

For homes and small businesses. Clear pricing, no jargon.

Homes & small business Price before work Evenings & weekends
Diagnostics£30
Turnaround1-3 days
Open7 days
Travel feeNone

JbTecWiz is one person, not an agency — so the person who answers the phone is the person who does the work. That has one obvious downside and one real advantage. The downside is that I cannot always be there the same hour you ring. The advantage is that nothing gets lost in a handover, and nobody is working to an upsell target.

Diagnostics are £30 and come off the bill if you go ahead. You get a price before any work starts, and if a repair is going to cost close to what a better replacement would, I will tell you that instead of quietly doing it anyway.

Here's What I Can Help With

Common Repairs in Detail

The three jobs I get called about most, each with what it costs, how long it takes, and what to do before you bring the machine in.

Areas I Cover

Based in Taunton (TA2) and covering the surrounding towns and villages, with nothing added for distance. Pick your area for local detail, or just call and ask: Taunton, Wellington & TA21, Bridgwater & TA6, or Wiveliscombe & rural TA4.

Questions I Get Asked

How much do you charge?
Diagnostics start at £30, and that comes off the bill if you go ahead with the work. Mobile vehicle diagnostics are £40 including the call out, or £20 if you drop the vehicle to me in Taunton. Anything beyond that depends on the job and on parts, so you get a price before work starts rather than an invoice afterwards.
Do you charge extra to travel out to me?
No. The call out is the same whether you are in Taunton, Wellington, Bridgwater or out in the rural TA4 villages — nothing is added for distance. If you are far enough out that the trip genuinely is not practical, I will tell you honestly rather than take the booking and let you down.
Can you fix it without me bringing the computer anywhere?
Often, yes. Software problems, virus removal, email trouble and settings issues can usually be sorted remotely over RustDesk, frequently the same day. Anything physically broken — a screen, a failed drive, a machine that will not power on — needs to be in front of me.
Are you available outside normal working hours?
Yes, and it is one of the reasons people use me rather than a shop. Weekdays run to 9pm and weekends from 10am to 6pm. For a business, that means the work which takes machines offline can happen when nobody is trying to use them.
What if it turns out not to be worth repairing?
Then I will say so. If the repair cost approaches the price of a better replacement, that is what you will be told rather than having the work quietly done anyway. I can help you choose a replacement and move everything across from the old machine instead.
Am I dealing with you, or with a call centre?
Me. JbTecWiz is one person — Jamie Barnes. The person who answers the phone is the person who does the work, so nothing gets lost in a handover and nobody is working to an upsell target. The obvious trade-off is that I cannot always be there the same hour you ring.
Do I have to sign up to a contract?
No. Everything is job by job with no monthly fee and nothing tying you in. If you would rather have someone on call regularly that can be arranged, but it is opt-in and most people simply call when they need something.

Not Sure Which One You Need?

Describe the problem in your own words and I will tell you what it is likely to be, what it should cost, and whether it is even worth fixing.

📞 07535 401157  ·  📧 JbTecWiz@outlook.com

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